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Publications - SAP Green Book

With thirty-four years of business and information systems experience, Michael Doane is a leading authority on enterprise applications. Since 1994, Mr. Doane has advised clients on enterprise applications strategies for SAP and today continues to provide sound implementation, integration, service provider selection and management, and best practices methodology to clients in order that they may derive maximum value from SAP investments.

Recently Mr. Doane was invited by SAP to sign copies of his latest book, The SAP Green Book, Thrive After Go-Live, at SAP's annual SAPPHIRE conference in Orlando, FL.

Read a section of Mr. Doane's latest publication which includes contributions from group:basis founder, Wade Walla about the success of providing expert Basis administration and support remotely via his firm's trademarked Call Center Methodology, TotalBasisTM.

 

 

Testimonials

  • New Implementations
  • 24x7 Coverage
  • Upgrades
  • Installations
  • Basis Support

"I have been working with SAP Software for the past 17 years and worked on a multitude of projects with the group:basis team. We have done new implementations, remote support as well as upgrades and have found their project management, technical skills, and consulting abilities to be top-notch. At iQ4SAP, we continue use the group:basis team for all our SAP Basis / NetWeaver needs."

John Ziegler
Chief Executive Officer
iQ4SAP

"We had an urgent issue when our Production SAP server started bluescreening due to a hardware problem. I contacted group:basis on a Sunday evening, and they worked throughout the night with our internal team to execute our Disaster Recovery plan. By 5:30AM on Monday morning, we were up-and-operational in our new environment. I highly recommend group:basis for their 24x7 support."

Ron Mayfield
Director of Information Technology
Chordus Inc.

"I've consulted on 23 SAP projects over the past 15 years and I've worked with varying professionals in the SAP Basis arena. None have I worked with gave me the sound confidence that I received from working with group:basis. Their model has made my SAP upgrade projects run very smooth, resulting in a cost effective, high quality SAP delivered system to our clients."

Greg Sharpe  
Project Technical Manager

"We had a couple of no-name Basis consultants struggling to get our SAP implementation on-track for a couple of months. We turned to group:basis, and they had our entire SAP landscape installed, Support Packed, and operational in one week. They're not just fast; they're almost instantaneous."

Buzz Borries
Director of IT
Draka Communications Americas, Inc.

"We retained group:basis for Basis support just prior to our go-live on SAP. They helped us smoothly transition to a functioning production system, which has enabled our business to thrive in our new ERP environment. We’ve also utilized their services for EDI support and are pleased with how they’ve integrated into our internal team over the past six+ years."

David Blackford
Director of Information Systems
Seiko Instruments USA

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