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NightWatch® - Off Hours SAP Coverage

Don't let the sun set on your SAP coverage.

NightWatch is the unique group:basis support offering for organizations requiring off-hours support coverage. Why risk burning the candle at both ends when group:basis experts will proactively monitor and administer your SAP systems during nights, weekends, and holidays? Your organization can receive 24x5 coverage during the regular business weekdays, as well as a 30-minute response time for weekends and major U.S. holidays, regardless of time zone or your business' primary hours of operations.

group:basis NightWatch services for SAP system administration includes:

  • In-the-chair proactive monitoring
  • 24x7 coverage
  • Instant access to Basis support technicians
  • Peace of mind that your systems are in the hands of experts
  • 2/3 the cost of staffing of an internal employee

When alerting and pagers aren't enough to guarantee complete coverage for mission-critical systems, globally known organizations trust group:basis NightWatch coverage for effective SAP system management.

Also view group:basis comprehensive service offerings for SAP administration, TotalBasis® and TotalSecurity®.

Contact us today to discuss how our affordable experts can support your SAP environment 24x7 today!

Testimonials

  • New Implementations
  • 24x7 Coverage
  • Upgrades
  • Installations
  • Basis Support

"I have been working with SAP Software for the past 17 years and worked on a multitude of projects with the group:basis team. We have done new implementations, remote support as well as upgrades and have found their project management, technical skills, and consulting abilities to be top-notch. At iQ4SAP, we continue use the group:basis team for all our SAP Basis / NetWeaver needs."

John Ziegler
Chief Executive Officer
iQ4SAP

"We had an urgent issue when our Production SAP server started bluescreening due to a hardware problem. I contacted group:basis on a Sunday evening, and they worked throughout the night with our internal team to execute our Disaster Recovery plan. By 5:30AM on Monday morning, we were up-and-operational in our new environment. I highly recommend group:basis for their 24x7 support."

Ron Mayfield
Director of Information Technology
Chordus Inc.

"I've consulted on 23 SAP projects over the past 15 years and I've worked with varying professionals in the SAP Basis arena. None have I worked with gave me the sound confidence that I received from working with group:basis. Their model has made my SAP upgrade projects run very smooth, resulting in a cost effective, high quality SAP delivered system to our clients."

Greg Sharpe  
Project Technical Manager

"We had a couple of no-name Basis consultants struggling to get our SAP implementation on-track for a couple of months. We turned to group:basis, and they had our entire SAP landscape installed, Support Packed, and operational in one week. They're not just fast; they're almost instantaneous."

Buzz Borries
Director of IT
Draka Communications Americas, Inc.

"We retained group:basis for Basis support just prior to our go-live on SAP. They helped us smoothly transition to a functioning production system, which has enabled our business to thrive in our new ERP environment. We’ve also utilized their services for EDI support and are pleased with how they’ve integrated into our internal team over the past six+ years."

David Blackford
Director of Information Systems
Seiko Instruments USA

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