With our small in-house SAP team, it was determined that the best approach for supporting SAP Basis, was to contract out to a vendor to remotely support our environment. We wrote and published an RFP with our requirements for prospective Basis support companies. After reviewing and ranking all of the submitted proposals, we interviewed the top contenders and performed reference checks with their existing clients. Following those discussions we selected Group Basis as our provider.
Group Basis has been supporting Basis for us for nearly three years and they have delivered what they proposed. Their team of experts are knowledgeable and dependable, allowing our team to focus on other strategic IT related topics.Debbie Scheibel , Supervisor of Financial Systems & Reporting - City of Nanaimo